Frequently Asked Questions




What time can I drop my child off?

Our center is open Monday through Friday from 6:00 a.m. until 6:00 p.m. If you sign up for a full day, any of those hours are open to you. For half-day care, the morning session starts at 6:00 a.m. and ends at 12:30 p.m. and the afternoon session is from 12:30 p.m. until 6:00 p.m. 


Are meals provided?

We provide breakfast, lunch, and snacks daily and the cost is included in your tuition. All meals and snacks meet the State of Illinois requirements for a balanced meal. A meal schedule is provided each month. 


Are nap times provided?

All children from toddlers and up have one scheduled nap time per day. Infants take as many naps as they need throughout the day


Is there an educational curriculum? 

We start our educational curriculum at the toddler level beginning with simple shapes and colors. The program progressively becomes more detailed as children get older with advancement to numbers and letters. By the time they leave our program, children will have met all requirements of the standard 5 year kindergarten schools and then some! 


Are there personal cribs for each infant?

We have cribs available for each child up to the age of 1.  


Is there a safety plan in place in case of an emergency?

Each room has a layout of the building that shows where you are and how to get out in case of a fire or other emergency. We practice these drills monthly with the children. 


What is your sick policy?

Our sick policy is written with the best interest of all children in mind – sick and healthy. We ask that children with a fever of 101 degrees or higher stay at home for at least 24 hours or until the fever is gone. We also request that children stay home if they have vomited or had more than 4 diarrhea stools. If these illnesses occur during the school day, we will call the parent to pick up the child.  


How do you discipline the children?

When a child “makes a bad choice,” we first try to redirect the child to a different activity. If the child continues and is three years of age or older, we will place the child in a timeout. The child may only be in a timeout for 1 minute per year of their age (for example, a three-year-old receives 3 minutes). If the child is under the age of three and redirection has not worked, we will put him or her at the table in the classroom and give him/her an activity to do alone until they are ready to make good choices again. Throughout these steps we will teach and encourage children to make the correct choices and guide them toward restoration. 



Are there restrictions on who may pick up my child?

We ask that parents include a list of individuals other than themselves who are able to pick up their children on our registration form. If you know in advance that you are unable to pick up your child and will be sending someone else, we ask that you send a written notification regarding who will pick up your child and on what day. If an emergency occurs, please call the center to let us know who will be picking up your child. In either case, a photo I.D. will be required for the person to pick up your child. 

Are teachers trained in first aid and CPR?

All of our teachers have first aid and CPR training which is renewed every two years. 


Are background checks completed on staff members?

The State of Illinois background check policy protects your child by requiring licensed daycare centers, such as Brain Box Learning Academy, to perform a background check through the state on all employees before employment begins.  

Still have questions? Give us a call!